Insight · 5 min read

Heads of Terms Mistakes That Cost Commercial Tenants

Heads of terms sign in weeks but lock in 5–15 years of commercial cost. These are the 10 mistakes tenants make most often — and how to avoid them.

Published 2026-04-15Hampstead Renovations Commercial

1. No fit-out cost plan before HoT

Tenants routinely agree rent-free contribution based on broker estimates. Real CAT B quote lands 3 months later at +40%. The lease is already signed.

Fix: commission fit-out cost plan pre-HoT. £2–5k. Saves six figures.

2. Accepting CAT A specification sight-unseen

"The building is delivered CAT A" — but what's in that CAT A? Carpet grade, lighting fittings, ceiling tile — all affect tenant CAT B cost.

Fix: request CAT A specification drawings at HoT. Include in HoT.

3. No service charge cap

Uncapped service charge can rise 15%+ annually. Over 10 years, unbounded exposure.

Fix: RPI-linked cap on HoT, with specific exclusions.

4. Missing break clause

10-year lease with no break locks you in entirely. Business circumstances change.

Fix: tenant-option break at year 5 on any lease over 5 years.

5. Break conditions too onerous

Break conditional on 'full compliance with all covenants' — any minor breach invalidates break.

Fix: limit conditions to material breach only.

6. Unrecorded rent-free clawback

Some leases require repayment of unexpired rent-free on early break. Tenant surprised.

Fix: explicitly address in HoT.

7. Alterations clause too restrictive

'Absolute prohibition on alterations' means no CAT B at all. Cosmetic only.

Fix: qualified — 'consent not to be unreasonably withheld'.

8. Rent review upward-only

Upward-only rent review (traditional) means tenant exposed to market-rent uplift but not downside. Falling markets don't cut your rent.

Fix: negotiate collar-and-cap rent review (e.g. RPI +/- 2%).

9. No schedule of condition

Addressed elsewhere: Schedule of Condition guide. Typical £30k–£300k+ dilapidations liability created by omission.

10. Rushed legal review

"Get it signed this week." Lease needs 2+ weeks solicitor review to surface issues like assignment restrictions, repairing obligations, section 25 protections, insurance clauses.

Fix: build 2–3 week legal review into the HoT timetable.

What we do

Pre-HoT fit-out cost planning on request. Full Office Fit-Out, CAT A vs CAT B vs CAT A+ guide.

FAQs

How long should HoT negotiations take?

For a standard 10,000 sqft commercial lease: 3–8 weeks from first indicative offer to signed HoT. Shorter = mistakes. Longer = deal risk.

Need commercial expertise on this?

Measured survey and fixed-price quote within 10 working days.