Commercial office maintenance — planned preventative (PPM) and reactive response, with named engineers, SLA-backed attendance times and full compliance cover (L8, EICR, F-Gas, LOLER where applicable). Single trade or full FM cover across London.
Asset register survey — all plant, fittings and compliance items logged
PPM plan built from asset register, with cost-loaded annual calendar
CAFM portal with live job status and document library
Monthly service review and quarterly compliance dashboard
End-of-year asset report with capex forecast for budgeting
| Tier | Range | What's covered |
|---|---|---|
| Reactive only | £4–£8 per sqft annually | Call-out SLA, no PPM; priced per job |
| Core PPM + reactive | £8–£16 per sqft annually | Statutory PPM, minor reactive included, compliance cover |
| Full FM | £16–£30 per sqft annually | All trades, cleaning, waste, fabric, M&E, compliance, CAFM |
Figures are guide ranges — we provide a fixed quote after survey. City and Canary Wharf typically carry a 10–20% premium over outer zones.
Reactive engineers are on call 24/7 with 1-hour, 4-hour and 24-hour SLA response tiers. PPM is scheduled in out-of-hours and weekend windows where plant rooms are adjacent to occupied space (typical in City and Canary Wharf buildings).
Anonymised project outlines — full reference list with contact introductions available on request under NDA.
Scope · 40,000 sqft
Budget band · £320k/yr
Programme · 3-year contract
Full FM across 3 floors, CAFM, 1hr SLA
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
Scope · 12,000 sqft
Budget band · £110k/yr
Programme · 2-year contract
Statutory PPM, 4hr reactive, asset register
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
Scope · 18,500 sqft
Budget band · £260k/yr
Programme · Annual rolling
All trades, compliance, fabric, reactive 24/7
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
1-hour, 4-hour and 24-hour tiers for reactive attendance. Critical response (water leak, power loss, security) always defaults to the 1-hour tier regardless of contract level.
Yes — every contract includes client access to our CAFM system with live job tickets, asset register, compliance certificates and spend reports.
In-house. Our water hygiene and NICEIC teams deliver all statutory testing and certification; records live in the CAFM portal.
Yes. We support multi-site portfolios across London with a single PM, consolidated reporting and shared engineer pool.
We cost-load the PPM calendar from the asset register, then present it as a cost-per-sqft number for ease of comparison. The underlying price is per-asset and transparent.
Area hubs with estate approvals, managing-agent compliance packs and loading protocols held on file. Four live now — remaining six launch in coming weeks.
In-depth articles on commercial fit-out, compliance and market strategy.
Measured condition survey within 5 working days. Fixed-price quote within 10. No open-book markup.