Office Maintenance across City of London (EC1, EC2, EC3, EC4). Commercial office maintenance — planned preventative (PPM) and reactive response, with named engineers, SLA-backed attendance times and full compliance cover (L8, EICR, F-Gas, LOLER where applicable). Single trade or full FM cover across London.
Office Maintenance across City of London (EC1, EC2, EC3, EC4) is delivered by our in-house commercial team with current estate approvals and compliance records on file. We have completed works in or adjacent to 22 Bishopsgate, The Leadenhall Building, 20 Fenchurch Street (Walkie-Talkie), The Scalpel, 100 Liverpool Street among others. Teams mobilise from our London operations base, with direct transport links via Liverpool Street, Moorgate, Bank, Cannon Street, Fenchurch Street, St Paul's, Aldgate and the new Elizabeth line at Liverpool Street and Farringdon. Every project is run by a named project manager reporting weekly with photographs and programme RAG. Out-of-hours loading, estate permit-to-work and managing-agent liaison are included in the prelims — not charged as variations.
The City of London market is dominated by global investment banks and trading houses, top-tier law firms and professional services, insurance and reinsurance (lloyd's market), each with distinct office maintenance requirements — programme compression, landlord co-ordination, out-of-hours delivery, and full compliance ownership. Our commercial team has delivered office maintenance in trophy buildings including 22 Bishopsgate, The Leadenhall Building, 20 Fenchurch Street (Walkie-Talkie), The Scalpel.
The Square Mile is London's densest office market — 9m+ sqft of Grade A stock across trophy towers (22 Bishopsgate, Leadenhall Building, Walkie-Talkie, Scalpel) and period blocks around Liverpool Street and Moorgate. Occupiers are dominated by financial services, professional services, insurance and legal, with increasing tech and life-sciences take-up post-2022.
Standard working hours are 08:00–18:00 Mon–Fri; heavy noise works typically only permitted 08:00–18:00 or out-of-hours by managing-agent agreement. Trophy buildings commonly mandate loading slots booked 72 hours in advance. Loading bays are pre-booked through estate management — Broadgate, Paternoster, Aldgate all operate tight loading windows. Vehicles over 7.5t face restrictions in the City's Ultra Low Emission Zone (ULEZ) and in some streets under the Bank Junction traffic restrictions.
Asset register survey — all plant, fittings and compliance items logged
PPM plan built from asset register, with cost-loaded annual calendar
CAFM portal with live job status and document library
Monthly service review and quarterly compliance dashboard
End-of-year asset report with capex forecast for budgeting
| Tier | Range | What's covered |
|---|---|---|
| Reactive only | £4–£8 per sqft annually | Call-out SLA, no PPM; priced per job |
| Core PPM + reactive | £8–£16 per sqft annually | Statutory PPM, minor reactive included, compliance cover |
| Full FM | £16–£30 per sqft annually | All trades, cleaning, waste, fabric, M&E, compliance, CAFM |
City, Canary Wharf and prime Westminster carry a typical 10–20% premium over outer London zones due to loading restrictions, out-of-hours working and estate-approval overheads. Figures are guide ranges — we provide a fixed quote after survey.
Reactive call-out — delivered in City of London under estate-approved loading and out-of-hours protocols.
Planned maintenance — delivered in City of London under estate-approved loading and out-of-hours protocols.
L8 water testing — delivered in City of London under estate-approved loading and out-of-hours protocols.
EICR testing — delivered in City of London under estate-approved loading and out-of-hours protocols.
Emergency lighting — delivered in City of London under estate-approved loading and out-of-hours protocols.
Fire damper inspection — delivered in City of London under estate-approved loading and out-of-hours protocols.
VRF service — delivered in City of London under estate-approved loading and out-of-hours protocols.
AHU service — delivered in City of London under estate-approved loading and out-of-hours protocols.
Works in the City engage the City of London Corporation's planning framework and, for listed buildings, Listed Building Consent. Out-of-hours loading is tightly controlled under the Code of Construction Practice. Many buildings carry conservation area or heritage designations requiring specialist finishes and reversible alteration.
Reference list available on request under NDA.
Measured condition survey within 5 working days, including M&E, fabric and compliance review.
Scope capture workshop with stakeholders — occupier, landlord, managing agent, FM team.
Stage 3 design package with space plan, M&E schedules, specification and CAT A/B split.
Lump-sum price against the design package. All prelims transparent.
CDM notification, RAMS, permit-to-work, landlord licence-to-alter, estate approvals.
Weekly client reports with photos, programme RAG, variation log, compliance status.
O&M manuals, as-built drawings, building-regs sign-off, 12-month defects period.
Office Maintenance in trophy tower grade a (25,000+ sqft floor plates) is typically specified to reactive only level — call-out sla, no ppm; priced per job. Programme is governed by loading access and estate working-hours framework.
Office Maintenance in period refurbished blocks (5,000–15,000 sqft plates) is typically specified to core ppm + reactive level — statutory ppm, minor reactive included, compliance cover. Programme is governed by loading access and estate working-hours framework.
Office Maintenance in listed buildings in conservation areas (bank, guildhall) is typically specified to full fm level — all trades, cleaning, waste, fabric, m&e, compliance, cafm. Programme is governed by loading access and estate working-hours framework.
Office Maintenance in converted warehouses (shoreditch edge of ec2) is typically specified to full fm level — all trades, cleaning, waste, fabric, m&e, compliance, cafm. Programme is governed by loading access and estate working-hours framework.
Reactive engineers are on call 24/7 with 1-hour, 4-hour and 24-hour SLA response tiers. PPM is scheduled in out-of-hours and weekend windows where plant rooms are adjacent to occupied space (typical in City and Canary Wharf buildings).
Standard working hours are 08:00–18:00 Mon–Fri; heavy noise works typically only permitted 08:00–18:00 or out-of-hours by managing-agent agreement. Trophy buildings commonly mandate loading slots booked 72 hours in advance. Loading bays are pre-booked through estate management — Broadgate, Paternoster, Aldgate all operate tight loading windows. Vehicles over 7.5t face restrictions in the City's Ultra Low Emission Zone (ULEZ) and in some streets under the Bank Junction traffic restrictions.
All City of London occupiers benefit from a PPM framework covering L8 water hygiene, EICR, emergency lighting, F-Gas registers and fabric maintenance. For a scoped PPM package in City of London see Office Maintenance in City of London or Commercial Maintenance in City of London.
Anonymised project outlines from our City of London and adjacent-area portfolio — full reference list with contact introductions available on request under NDA.
Scope · 40,000 sqft
Budget band · £320k/yr
Programme · 3-year contract
Full FM across 3 floors, CAFM, 1hr SLA
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
Scope · 12,000 sqft
Budget band · £110k/yr
Programme · 2-year contract
Statutory PPM, 4hr reactive, asset register
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
Scope · 18,500 sqft
Budget band · £260k/yr
Programme · Annual rolling
All trades, compliance, fabric, reactive 24/7
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
1-hour, 4-hour and 24-hour tiers for reactive attendance. Critical response (water leak, power loss, security) always defaults to the 1-hour tier regardless of contract level.
Yes — every contract includes client access to our CAFM system with live job tickets, asset register, compliance certificates and spend reports.
In-house. Our water hygiene and NICEIC teams deliver all statutory testing and certification; records live in the CAFM portal.
Yes. We support multi-site portfolios across London with a single PM, consolidated reporting and shared engineer pool.
We cost-load the PPM calendar from the asset register, then present it as a cost-per-sqft number for ease of comparison. The underlying price is per-asset and transparent.
Yes — we hold up-to-date CSCS, insurance and compliance records on file with all major City estate managers. First mobilisation time from instruction is typically 5 working days.
Loading is pre-booked with the estate — for typical CAT B fit-out we request a rolling 72-hour slot allocation. For out-of-hours deliveries (6am–8am, 6pm–10pm) we book 2 weeks ahead.
Yes. Most works are phased into 6pm–6am night shifts with full dust-sealed segregation, low-noise tools and managed waste removal. Trading floors remain operational throughout.
Yes — our architectural team manages LBC applications and works with the City's conservation officers on reversible fit-out, historic joinery retention and compatible finishes.
5,000 sqft: 8–10 weeks. 15,000 sqft: 12–16 weeks. 30,000+ sqft: 18–24 weeks phased.
Whole-building commercial maintenance for multi-let, retail, hospitality and mixed-use assets.
Fabric, flooring, ceiling, joinery, paint and minor M&E repairs — attended and completed under one PM.
LED upgrades, emergency lighting, small power, containment. NICEIC certified.
Full washroom refurbishment — cubicles, vanities, sanitaryware, finishes.
Full commercial refurbishment for occupied and vacant offices — CAT B fit-out, finishes, M&E upgrades.
In-depth articles on commercial fit-out, compliance and market strategy.
Measured condition survey within 5 working days. Fixed-price quote within 10. Estate approvals on file.