Commercial Maintenance across City of London (EC1, EC2, EC3, EC4). Whole-building commercial maintenance for multi-let offices, retail, hospitality and mixed-use assets — aligned to managing-agent reporting requirements, with in-house electrical, mechanical, plumbing, fabric and compliance teams.
Commercial Maintenance across City of London (EC1, EC2, EC3, EC4) is delivered by our in-house commercial team with current estate approvals and compliance records on file. We have completed works in or adjacent to 22 Bishopsgate, The Leadenhall Building, 20 Fenchurch Street (Walkie-Talkie), The Scalpel, 100 Liverpool Street among others. Teams mobilise from our London operations base, with direct transport links via Liverpool Street, Moorgate, Bank, Cannon Street, Fenchurch Street, St Paul's, Aldgate and the new Elizabeth line at Liverpool Street and Farringdon. Every project is run by a named project manager reporting weekly with photographs and programme RAG. Out-of-hours loading, estate permit-to-work and managing-agent liaison are included in the prelims — not charged as variations.
The City of London market is dominated by global investment banks and trading houses, top-tier law firms and professional services, insurance and reinsurance (lloyd's market), each with distinct commercial maintenance requirements — programme compression, landlord co-ordination, out-of-hours delivery, and full compliance ownership. Our commercial team has delivered commercial maintenance in trophy buildings including 22 Bishopsgate, The Leadenhall Building, 20 Fenchurch Street (Walkie-Talkie), The Scalpel.
The Square Mile is London's densest office market — 9m+ sqft of Grade A stock across trophy towers (22 Bishopsgate, Leadenhall Building, Walkie-Talkie, Scalpel) and period blocks around Liverpool Street and Moorgate. Occupiers are dominated by financial services, professional services, insurance and legal, with increasing tech and life-sciences take-up post-2022.
Standard working hours are 08:00–18:00 Mon–Fri; heavy noise works typically only permitted 08:00–18:00 or out-of-hours by managing-agent agreement. Trophy buildings commonly mandate loading slots booked 72 hours in advance. Loading bays are pre-booked through estate management — Broadgate, Paternoster, Aldgate all operate tight loading windows. Vehicles over 7.5t face restrictions in the City's Ultra Low Emission Zone (ULEZ) and in some streets under the Bank Junction traffic restrictions.
Joint asset-register survey with managing agent
PPM plan aligned to service-charge budget cycle
Monthly report in managing agent's template
Quarterly compliance review and RAG dashboard
Year-end capex forecast for service-charge reconciliation
| Tier | Range | What's covered |
|---|---|---|
| Reactive + core compliance | £4–£8 per sqft pa | Statutory PPM plus reactive under SLA |
| Core PPM + reactive | £8–£15 per sqft pa | Full PPM calendar, compliance cover, 4hr SLA |
| Full building FM | £15–£28 per sqft pa | All trades plus cleaning, waste, fabric, 1hr SLA |
City, Canary Wharf and prime Westminster carry a typical 10–20% premium over outer London zones due to loading restrictions, out-of-hours working and estate-approval overheads. Figures are guide ranges — we provide a fixed quote after survey.
Landlord plant PPM — delivered in City of London under estate-approved loading and out-of-hours protocols.
Common parts — delivered in City of London under estate-approved loading and out-of-hours protocols.
Lobby maintenance — delivered in City of London under estate-approved loading and out-of-hours protocols.
WC maintenance — delivered in City of London under estate-approved loading and out-of-hours protocols.
L8 water hygiene — delivered in City of London under estate-approved loading and out-of-hours protocols.
EICR — delivered in City of London under estate-approved loading and out-of-hours protocols.
Fire safety testing — delivered in City of London under estate-approved loading and out-of-hours protocols.
Emergency lighting — delivered in City of London under estate-approved loading and out-of-hours protocols.
Works in the City engage the City of London Corporation's planning framework and, for listed buildings, Listed Building Consent. Out-of-hours loading is tightly controlled under the Code of Construction Practice. Many buildings carry conservation area or heritage designations requiring specialist finishes and reversible alteration.
Reference list available on request under NDA.
Measured condition survey within 5 working days, including M&E, fabric and compliance review.
Scope capture workshop with stakeholders — occupier, landlord, managing agent, FM team.
Stage 3 design package with space plan, M&E schedules, specification and CAT A/B split.
Lump-sum price against the design package. All prelims transparent.
CDM notification, RAMS, permit-to-work, landlord licence-to-alter, estate approvals.
Weekly client reports with photos, programme RAG, variation log, compliance status.
O&M manuals, as-built drawings, building-regs sign-off, 12-month defects period.
Commercial Maintenance in trophy tower grade a (25,000+ sqft floor plates) is typically specified to reactive + core compliance level — statutory ppm plus reactive under sla. Programme is governed by loading access and estate working-hours framework.
Commercial Maintenance in period refurbished blocks (5,000–15,000 sqft plates) is typically specified to core ppm + reactive level — full ppm calendar, compliance cover, 4hr sla. Programme is governed by loading access and estate working-hours framework.
Commercial Maintenance in listed buildings in conservation areas (bank, guildhall) is typically specified to full building fm level — all trades plus cleaning, waste, fabric, 1hr sla. Programme is governed by loading access and estate working-hours framework.
Commercial Maintenance in converted warehouses (shoreditch edge of ec2) is typically specified to full building fm level — all trades plus cleaning, waste, fabric, 1hr sla. Programme is governed by loading access and estate working-hours framework.
Commercial maintenance operates 24/7 under a critical-response SLA. Landlord plant works are scheduled during out-of-hours where they serve trading occupiers; cleaning and minor fabric works proceed during standard business hours or after close.
Standard working hours are 08:00–18:00 Mon–Fri; heavy noise works typically only permitted 08:00–18:00 or out-of-hours by managing-agent agreement. Trophy buildings commonly mandate loading slots booked 72 hours in advance. Loading bays are pre-booked through estate management — Broadgate, Paternoster, Aldgate all operate tight loading windows. Vehicles over 7.5t face restrictions in the City's Ultra Low Emission Zone (ULEZ) and in some streets under the Bank Junction traffic restrictions.
All City of London occupiers benefit from a PPM framework covering L8 water hygiene, EICR, emergency lighting, F-Gas registers and fabric maintenance. For a scoped PPM package in City of London see Office Maintenance in City of London or Commercial Maintenance in City of London.
Anonymised project outlines from our City of London and adjacent-area portfolio — full reference list with contact introductions available on request under NDA.
Scope · 220,000 sqft
Budget band · £1.2M/yr
Programme · 5-year contract
Whole-building FM including plant, common parts, reactive
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
Scope · 85,000 sqft
Budget band · £520k/yr
Programme · 3-year contract
Office + retail, compliance-led, MRI reporting
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
Scope · 6 buildings
Budget band · £780k/yr
Programme · Annual rolling
Portfolio FM across 6 London assets, shared engineer pool
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
Yes. We mirror MRI, Yardi, Qube and custom managing-agent templates so service-charge reporting is seamless.
Yes — we maintain multi-tenanted assets with office, retail, F&B and residential components, co-ordinating trade responses to avoid tenant cross-impact.
We provide cost-loaded PPM calendars aligned to the service-charge budget, with variance reporting monthly. Any over-budget reactive work is flagged and quoted before issue.
Yes — we hold up-to-date CSCS, insurance and compliance records on file with all major City estate managers. First mobilisation time from instruction is typically 5 working days.
Loading is pre-booked with the estate — for typical CAT B fit-out we request a rolling 72-hour slot allocation. For out-of-hours deliveries (6am–8am, 6pm–10pm) we book 2 weeks ahead.
Yes. Most works are phased into 6pm–6am night shifts with full dust-sealed segregation, low-noise tools and managed waste removal. Trading floors remain operational throughout.
Yes — our architectural team manages LBC applications and works with the City's conservation officers on reversible fit-out, historic joinery retention and compatible finishes.
5,000 sqft: 8–10 weeks. 15,000 sqft: 12–16 weeks. 30,000+ sqft: 18–24 weeks phased.
Reactive and planned maintenance (PPM) for commercial offices — single trade or full FM cover.
Fabric, flooring, ceiling, joinery, paint and minor M&E repairs — attended and completed under one PM.
LED upgrades, emergency lighting, small power, containment. NICEIC certified.
Full washroom refurbishment — cubicles, vanities, sanitaryware, finishes.
Full commercial refurbishment for occupied and vacant offices — CAT B fit-out, finishes, M&E upgrades.
In-depth articles on commercial fit-out, compliance and market strategy.
Measured condition survey within 5 working days. Fixed-price quote within 10. Estate approvals on file.