Commercial Maintenance delivered in a London commercial office
Commercial · Commercial Maintenance

Commercial Maintenance for London Offices

Whole-building commercial maintenance for multi-let offices, retail, hospitality and mixed-use assets — aligned to managing-agent reporting requirements, with in-house electrical, mechanical, plumbing, fabric and compliance teams.

CDM 2015FIRASNICEIC£10M insuredBritish built

What businesses typically need

Our commercial delivery model

  1. Stage 1

    Joint asset-register survey with managing agent

  2. Stage 2

    PPM plan aligned to service-charge budget cycle

  3. Stage 3

    Monthly report in managing agent's template

  4. Stage 4

    Quarterly compliance review and RAG dashboard

  5. Stage 5

    Year-end capex forecast for service-charge reconciliation

Programme, budget, and disruption

TierRangeWhat's covered
Reactive + core compliance£4–£8 per sqft paStatutory PPM plus reactive under SLA
Core PPM + reactive£8–£15 per sqft paFull PPM calendar, compliance cover, 4hr SLA
Full building FM£15–£28 per sqft paAll trades plus cleaning, waste, fabric, 1hr SLA

Figures are guide ranges — we provide a fixed quote after survey. City and Canary Wharf typically carry a 10–20% premium over outer zones.

What's included

  • Landlord-plant PPM (AHU, chillers, BMS)
  • Common-parts maintenance — lifts liaison, lighting, flooring
  • Lobby and entrance fabric maintenance
  • WC and washroom maintenance
  • L8 and water hygiene
  • Fire system and emergency lighting testing
  • External fabric — minor works only
  • Managing-agent reporting pack

What's not included

  • Major structural repairs
  • Cladding replacement
  • External lift modernisation (specialist)
  • Capital plant replacement

Compliance and certifications

L8 ACOPEICR BS 7671BS 5266 emergency lightingF-Gas regulationsLOLER (lift equipment check — inspection partner)Fire door BS 8214Asbestos CAR 2012£10M PL + £10M PI

Out-of-hours and weekend working

Commercial maintenance operates 24/7 under a critical-response SLA. Landlord plant works are scheduled during out-of-hours where they serve trading occupiers; cleaning and minor fabric works proceed during standard business hours or after close.

Scope of works

Landlord plant PPMCommon partsLobby maintenanceWC maintenanceL8 water hygieneEICRFire safety testingEmergency lightingReactive responseManaging-agent reportingCapex forecastingService-charge budgetingRAG dashboardAsset register

Case studies

Anonymised project outlines — full reference list with contact introductions available on request under NDA.

Multi-let trophy tower FM

Scope · 220,000 sqft

Budget band · £1.2M/yr

Programme · 5-year contract

Whole-building FM including plant, common parts, reactive

Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.

Mixed-use asset maintenance

Scope · 85,000 sqft

Budget band · £520k/yr

Programme · 3-year contract

Office + retail, compliance-led, MRI reporting

Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.

Professional services managing agent

Scope · 6 buildings

Budget band · £780k/yr

Programme · Annual rolling

Portfolio FM across 6 London assets, shared engineer pool

Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.

FAQs

Do you report in the managing agent's format?

Yes. We mirror MRI, Yardi, Qube and custom managing-agent templates so service-charge reporting is seamless.

Can you cover mixed-use assets with retail or hospitality?

Yes — we maintain multi-tenanted assets with office, retail, F&B and residential components, co-ordinating trade responses to avoid tenant cross-impact.

How do you handle service-charge caps?

We provide cost-loaded PPM calendars aligned to the service-charge budget, with variance reporting monthly. Any over-budget reactive work is flagged and quoted before issue.

Commercial Maintenance across London

Area hubs with estate approvals, managing-agent compliance packs and loading protocols held on file. Four live now — remaining six launch in coming weeks.

Related services

Related insights

In-depth articles on commercial fit-out, compliance and market strategy.

Start with a survey

Measured condition survey within 5 working days. Fixed-price quote within 10. No open-book markup.