Office Maintenance across Canary Wharf (E14). Commercial office maintenance — planned preventative (PPM) and reactive response, with named engineers, SLA-backed attendance times and full compliance cover (L8, EICR, F-Gas, LOLER where applicable). Single trade or full FM cover across London.
Office Maintenance across Canary Wharf (E14) is delivered by our in-house commercial team with current estate approvals and compliance records on file. We have completed works in or adjacent to One Canada Square, 25 Canada Square (Citi), 8 Canada Square (HSBC), 40 Bank Street, 25 Bank Street (JPMorgan) among others. Teams mobilise from our London operations base, with direct transport links via Canary Wharf (Jubilee + Elizabeth line), Heron Quays (DLR), South Quay, Canary Wharf Pier (Thames Clippers). Every project is run by a named project manager reporting weekly with photographs and programme RAG. Out-of-hours loading, estate permit-to-work and managing-agent liaison are included in the prelims — not charged as variations.
The Canary Wharf market is dominated by global investment banks (hsbc, citi, jpmorgan, barclays), magic-circle and silver-circle law firms, asset and wealth management, each with distinct office maintenance requirements — programme compression, landlord co-ordination, out-of-hours delivery, and full compliance ownership. Our commercial team has delivered office maintenance in trophy buildings including One Canada Square, 25 Canada Square (Citi), 8 Canada Square (HSBC), 40 Bank Street.
Canary Wharf is the secondary London financial district — 16m+ sqft across trophy towers (One Canada Square, 25 Canada Square, 40 Bank Street, 25 Bank Street) and peripheral Grade A blocks in Wood Wharf and the North Quay. Occupiers are dominated by banking, asset management, law, and increasingly life-sciences (Cherry Park) and tech.
CWG mandates strict loading windows (typically 6am–9am and 6pm–10pm for construction traffic) and prohibits heavy noise works during trading hours on most buildings. Out-of-hours working is the norm for occupied fit-out and dilapidations. All loading is pre-booked through CWG tenant services — typical lead time 48–72 hours. Vehicles enter via the estate's service road network; skips are not permitted on the estate — waste is removed daily via enclosed trucks.
Asset register survey — all plant, fittings and compliance items logged
PPM plan built from asset register, with cost-loaded annual calendar
CAFM portal with live job status and document library
Monthly service review and quarterly compliance dashboard
End-of-year asset report with capex forecast for budgeting
| Tier | Range | What's covered |
|---|---|---|
| Reactive only | £4–£8 per sqft annually | Call-out SLA, no PPM; priced per job |
| Core PPM + reactive | £8–£16 per sqft annually | Statutory PPM, minor reactive included, compliance cover |
| Full FM | £16–£30 per sqft annually | All trades, cleaning, waste, fabric, M&E, compliance, CAFM |
City, Canary Wharf and prime Westminster carry a typical 10–20% premium over outer London zones due to loading restrictions, out-of-hours working and estate-approval overheads. Figures are guide ranges — we provide a fixed quote after survey.
Reactive call-out — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
Planned maintenance — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
L8 water testing — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
EICR testing — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
Emergency lighting — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
Fire damper inspection — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
VRF service — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
AHU service — delivered in Canary Wharf under estate-approved loading and out-of-hours protocols.
Works within the CWG estate are governed by the CWG fit-out guide — contractor approvals, permit-to-work regime, and CWG-specific fire, lift and loading protocols. Wood Wharf and Cherry Park developments have additional developer-specific requirements. LBS-level planning largely doesn't apply on the estate.
Reference list available on request under NDA.
Measured condition survey within 5 working days, including M&E, fabric and compliance review.
Scope capture workshop with stakeholders — occupier, landlord, managing agent, FM team.
Stage 3 design package with space plan, M&E schedules, specification and CAT A/B split.
Lump-sum price against the design package. All prelims transparent.
CDM notification, RAMS, permit-to-work, landlord licence-to-alter, estate approvals.
Weekly client reports with photos, programme RAG, variation log, compliance status.
O&M manuals, as-built drawings, building-regs sign-off, 12-month defects period.
Office Maintenance in trophy tower grade a (20,000–30,000 sqft floor plates) is typically specified to reactive only level — call-out sla, no ppm; priced per job. Programme is governed by loading access and estate working-hours framework.
Office Maintenance in mid-tier cwg blocks (10,000–15,000 sqft plates) is typically specified to core ppm + reactive level — statutory ppm, minor reactive included, compliance cover. Programme is governed by loading access and estate working-hours framework.
Office Maintenance in new-build wood wharf residential + office hybrids is typically specified to full fm level — all trades, cleaning, waste, fabric, m&e, compliance, cafm. Programme is governed by loading access and estate working-hours framework.
Office Maintenance in life-sciences labs (cherry park) is typically specified to full fm level — all trades, cleaning, waste, fabric, m&e, compliance, cafm. Programme is governed by loading access and estate working-hours framework.
Reactive engineers are on call 24/7 with 1-hour, 4-hour and 24-hour SLA response tiers. PPM is scheduled in out-of-hours and weekend windows where plant rooms are adjacent to occupied space (typical in City and Canary Wharf buildings).
CWG mandates strict loading windows (typically 6am–9am and 6pm–10pm for construction traffic) and prohibits heavy noise works during trading hours on most buildings. Out-of-hours working is the norm for occupied fit-out and dilapidations. All loading is pre-booked through CWG tenant services — typical lead time 48–72 hours. Vehicles enter via the estate's service road network; skips are not permitted on the estate — waste is removed daily via enclosed trucks.
All Canary Wharf occupiers benefit from a PPM framework covering L8 water hygiene, EICR, emergency lighting, F-Gas registers and fabric maintenance. For a scoped PPM package in Canary Wharf see Office Maintenance in Canary Wharf or Commercial Maintenance in Canary Wharf.
Anonymised project outlines from our Canary Wharf and adjacent-area portfolio — full reference list with contact introductions available on request under NDA.
Scope · 40,000 sqft
Budget band · £320k/yr
Programme · 3-year contract
Full FM across 3 floors, CAFM, 1hr SLA
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
Scope · 12,000 sqft
Budget band · £110k/yr
Programme · 2-year contract
Statutory PPM, 4hr reactive, asset register
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
Scope · 18,500 sqft
Budget band · £260k/yr
Programme · Annual rolling
All trades, compliance, fabric, reactive 24/7
Delivered under single-contractor D&B with CDM 2015 principal contractor duty. Full compliance pack at handover.
1-hour, 4-hour and 24-hour tiers for reactive attendance. Critical response (water leak, power loss, security) always defaults to the 1-hour tier regardless of contract level.
Yes — every contract includes client access to our CAFM system with live job tickets, asset register, compliance certificates and spend reports.
In-house. Our water hygiene and NICEIC teams deliver all statutory testing and certification; records live in the CAFM portal.
Yes. We support multi-site portfolios across London with a single PM, consolidated reporting and shared engineer pool.
We cost-load the PPM calendar from the asset register, then present it as a cost-per-sqft number for ease of comparison. The underlying price is per-asset and transparent.
Yes. We hold up-to-date approvals with Canary Wharf Group tenant services, including CSCS, insurance, CDM competence, and the CWG-specific fit-out protocol sign-off.
CWG operates the tightest loading regime in London — windows are pre-booked 48–72 hours ahead, skips are prohibited, and all waste leaves in enclosed trucks. We plan the logistics strategy from day one.
Only silent works. All heavy noise, impact and chasing works are confined to out-of-hours (6pm–6am) shifts. Dust-sealed segregation and HEPA extract are mandatory on CWG occupied floors.
Yes — our PM manages the permit regime daily including hot works, working at height, live electrical, and confined space permits against the CWG framework.
8,000 sqft: 10–12 weeks. 18,000 sqft: 16–20 weeks. 30,000+ sqft: 20–26 weeks. Add 1–2 weeks for CWG mobilisation approvals.
Whole-building commercial maintenance for multi-let, retail, hospitality and mixed-use assets.
Fabric, flooring, ceiling, joinery, paint and minor M&E repairs — attended and completed under one PM.
LED upgrades, emergency lighting, small power, containment. NICEIC certified.
Full washroom refurbishment — cubicles, vanities, sanitaryware, finishes.
Full commercial refurbishment for occupied and vacant offices — CAT B fit-out, finishes, M&E upgrades.
In-depth articles on commercial fit-out, compliance and market strategy.
Measured condition survey within 5 working days. Fixed-price quote within 10. Estate approvals on file.